While I can only guess, I think he/she meant that all the stupid things the government has done so far should not have come as a surprise to anyone. They announced most of it and even the things they kept “quiet” were pretty obvious. So government employees could have searched for alternative jobs beforehand and kind of “brace for impact” and unions could have planned a coordinated response to bullshit firings. Lawsuits could have (and actually have) been prepared so that it would not take months to react to all the stupid stuff that’s happening now.

Or maybe I am completely wrong :)

Bold statement. Do you have any examples? I would disagree, but maybe I just don’t quite understand what you meant.

He’s not just being polite but he made the conscious decision that this store is the one he wants to support because they were willing to lose revenue in order to help the customer.