I hope the converse “don’t buy this European product” is okay too.

[The original title “My Smartbox Group complaint, not posted on LinkedIn” didn’t seem fitting enough for this community.]

    • arsCynic@piefed.socialOP
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      3 days ago

      Wait, that means this was ever not shitty? I’ve no previous experience with them, but I cannot imagine this being anything other than horrible.

      • Blaze@piefed.zip
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        2 days ago

        I gifted Bongos to family members around 20 years ago. They all had a good time, and the experience was much simpler than what you describe

        • arsCynic@piefed.socialOP
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          2 days ago

          Fortunately. I gave mine, a gift from work, to my parents at first because I didn’t want to choose restaurants or events and stuff, not my thing. Then they emailed me what horrible experience they had trying to activate it, even though I had already explained to order first and only then insert the code. The customer support said they would have to pay extra and stuff, asking where they bought the ticket yada yada; I was pissed I caused them stress. Had I known I would’ve never. I wonder when and why it all went wrong with that company.