Fast food companies have been experimenting with integrating artificial intelligence into their restaurants, from Flippy the burger-flipping robot at White Castle to dynamic pricing at Wendy’s. One arena where AI seems to really be struggling, though, is at the drive-thru – and Taco Bell is the latest to experience AI mishaps at the order box. After taking 2 million orders with AI, Taco Bell has reached one conclusion: we still need humans.

  • Photuris@lemmy.ml
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    5 days ago

    Taco Bell had automated touch screen kiosks at certain locations in the ’90s. It worked great. The people were not ready for it.