Seems that company is not exactly nice enough. But as an owner of a device myself, I cannot recommend it more.

I got 6490 used because one that comes with ISP is crap, new is 170eur, and I cannot connect anything else but DOCSIS cable to get internet. It is truly a great device. Tons of settings, very versatile, doesn’t need to be restarted (previously owned D-Link and TP-Link had bugs that require me to restart them from time to time).

If I ever get a new network device, it will be FritzBox. Hope they wont entshittify by that time.