During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.

  • Jennie@lemmy.world
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    3 years ago

    but yet people will still dismiss it as a stupid lawsuit by some greedy woman. gotta protect those big corps

      • shuzuko@midwest.social
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        3 years ago

        They could be, but they aren’t. The woman literally had her labia fused together from the burn and just wanted them to pay for her fucking surgery.

      • JackbyDev@programming.dev
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        3 years ago

        She didn’t seek out that much money. She only wanted money to cover her medical costs. If you feel upset about the amount then you should blame the jury. They’re the ones who came up with the amount. (Which the judge lowered.)

  • ohlaph@lemmy.world
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    3 years ago

    When you dive into that case, you definitely side with the lady. She had some pretty serious burns, like way beyond what most of us would get if we spilled coffee that we made at the house.

    If my memory serves me well, she originally only asked them to cover the medical expenses. So their greed ended up costing them far more.

  • sbv@sh.itjust.works
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    3 years ago

    The woman’s scalds were almost enough to kill her. She spent weeks in hospital and needed skin grafts. To make it worse, McDonald’s had received multiple complaints about the temperature of their coffee.

    • MeatsOfRage@lemmy.world
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      3 years ago

      Her lawsuit was just to help cover the medical expenses. McDonald’s didn’t want a precedence of being sued so their PR cooked up a narrative of greedy frivolous lawsuits and America bought this story hook line and sinker.

  • SpaceCowboy@lemmy.ca
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    3 years ago

    This thing has been going around a long time. McDonald’s is bad and people will believe anything anyone makes up about the case. People on the internet tend to be contrarian, so they jump on the chance to say “well actually the women that sued McDonald’s was in the right, I know this because I’m much smarter than anyone that thinks otherwise!”

    The flaw with this meme is making coffee involves boiling water. You can’t actually heat water above 100C without it turning to steam. The coffee served to the woman was significantly less than the boiling point of water, because McDonald’s isn’t able to change physics. The injuries the woman were horrific, but anyone would suffer even worse injuries if the spilled water on themselves while making a pot of Mac & Cheese. Like anything that involves boiling water to make there’s an expectation that you need to be careful when handling it.

    The reality of the story is the lady that got burned admitted it was her fault. The reason she sued was to pay her medical bills. The real issue is lack of healthcare. Handling boiling water is a common thing, an accident can happen to anyone. Having a system that depends on either having a corporation associated with the accident you can sue or face bankruptcy whenever you have an accident is the real stupidity here.

    I mean who would you sue if you tripped while carrying a pot of Mac & Cheese and got burned because of it? The Kraft Corporation maybe? Dumb system that brainwashed people into trying to blame accidents on a nearby corporation instead of fixing the real problem.

      • SpaceCowboy@lemmy.ca
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        3 years ago

        Yes yes, the emotion of it all. Let’s bring it back to logic. You would suffer more injury if you spilled a pot of Mac & Cheese over your groin. Injuries be nasty, boiling water be dangerous, these are just facts of science.

        Unless your mom cooks all your food for you, then you are at risk of similar injuries nearly every day. Most of us have learned the importance of being careful around the dangerous things we encounter every day to avoid these nasty injuries.

        • Crazypartypony@lemmy.world
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          3 years ago

          Except the temp they were serving at was above regulations. They had been warned multiple times and got multiple complaints. Those regulations exist for a reason, this case demonstrates why. Because people don’t deserve to have their labia fused together because a coffee spilled in the drive thru.

          • SpaceCowboy@lemmy.ca
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            3 years ago

            I just did a test (for science!) I measured the temperature of instant coffee that I made. Black (just coffee and water) 88C. With sugar, 80C. After I added cream it was 68C.

            All of these temperatures are about what you claim to be “above regulation” (please cite this regulation, I suspect you’re just making things up). Millions of people drink instant coffee every day. The temperature being between 80C and 88C is considered normal because it is. When people say “it’s coffee, it’s supposed to hot!” this is what they mean, because people drink coffee at these kinds of temperature everyday.

            Now you can go ahead and peer review my experiment, you just need instant coffee, a kettle and a thermometer. Please report back the temperatures you find.