• Cocodapuf@lemmy.world
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      1 day ago

      I feel like this is not rocket science here, this is like business 101.

      1. Make the customer happy

      2. Enjoy increased sales and revenue

      • motruck@lemmy.zip
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        1 day ago

        N,o, it is economics and at some point over the last decade or so companies decided that the customer should be subjected to a constant shift of quality until it arrives at a level where it is the worst they are possibly willing to accept. Quality down profits up. Welcome to our new world.

        This is the new “the customer is always right” attitude.

    • creamfresh@lemmy.world
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      1 day ago

      20 years ago, the exact opposite was said about Steam and they didn’t change much. People just got used to it.

      • NewNewAugustEast@lemmy.zip
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        21 hours ago

        No.

        As a person who resisted hard 20 years ago, they earned it. I didn’t get used to it, I found value. In cloud saves, in steam sales, in no pushy advertising, and so on.

        As a Linux user over 20 years they also did what nobody else really tried. That matters a lot.

        • dreamkeeper@literature.cafe
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          2 hours ago

          Yeah the steam “sales” that cost more than used physical games because valve killed them. How generous of Gabe.

          The steam cult among PC gamers is fucking absurd. Valve did more damage to PC gaming than any other company on the planet.

          If it weren’t for national and local governments repeatedly suing them we wouldn’t even have their meager 2 hour refund policy.

        • RebekahWSD@lemmy.world
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          6 hours ago

          My husband remembers buying The Ship in a store, and when he went to install it out said he had to install something called Steam for the multiplayer. He was baffled and annoyed.

          Now all the games we have save a few from GOG are steam.

        • BlackLaZoR@lemmy.world
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          9 hours ago

          They failed at first attempt with steamOS, but they learned the lesson, and came back swinging with years of preparation.

      • bountygiver [any]@lemmy.ml
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        22 hours ago

        Sure they didn’t change much if you ignored all the improvements they made to the platform.

        If they didn’t the other competitors wouldn’t be irrelevant today.

        • dreamkeeper@literature.cafe
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          2 hours ago

          They literally cornered the digital sales market from the very beginning with HL2. It has nothing to do with “improvements to the platform”. By the time other companies had the infrastructure to try to catch up it was far too late. If you wanted to sell a PC game digitally, you had to do it on steam.

          So much ridiculous counterfactual revisionist history in this thread.

      • ayyy@sh.itjust.works
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        24 hours ago

        They haven’t changed much? They have like literally a million more games available on their store now.

        • creamfresh@lemmy.world
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          6 hours ago

          The basic principle is the same: a DRM-enabled online store, and more often than not the only source for certain games, a monopoly.

          • locahosr443@lemmy.world
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            4 hours ago

            And with those resources they decided to make a huge long term investment in making PC gaming on windows optional, then even the worse experience. Don’t see that loser Tim sweeny doing anything of that value… It’s not exactly a monopoly either… You can install any other available store on your pc, unlike consoles. More competition would be great but steams market share was earned in an environment that wasn’t a walled garden.